FAQs

Q. What do you sell?

A. DON’T make a separate “donate” pile. Bring it all to us. You’d be surprised what sells! We can always donate or return what we can’t list. We sell just about anything & everything that is legal to sell.

Q. What items do you accept for sale?

A. ALMOST ANYTHING. You would be surprised what sells.

Your "trash" may be someone else's "treasure", especially any items you would normally donate. Unique items are welcome along with more traditional everyday items. See questions below for items we do not accept or accept only in limited quantities.

Full Uhaul trucks of stuff to sell are one of our favorite things! Bring us one item or a whole truckload of items.

Q. Are there items that sell better than other items?

A.

• Coins 
• Old Postcards
• Sports Trading Cards
• Tools
• Fine Jewelry
• Pokemon
• Video Games
• Newer Golf Clubs and accessories (older clubs do not sell for very muh)
• Hunting/Fishing Gear, especially Cabela items
  
• Shoes in like-new condition, especially Nike & Adidas brand, Rocky boots. 
• Small Furniture pieces, made of real wood, especially Mid Century Modern, (even if slightly broken or in need of some love. We have buyers who love this kind of furniture to repurpose).
• "White House Black Market" Clothes in excellent condition

Q. What items are NOT accepted for sale?

A. 

• Nothing that is broken beyond repair 
• Nothing too dirty/unsanitary, stained, or ripped
• Nothing illegal or counterfeit
• Garage sale leftovers unless they have been tagged with a post it note/note card on each item/lot with our required information.
• Large China Cabinets
• Formal Dining Sets
• Individual Wood Chairs, unless antique
• Porcelain Dolls
• Baby Items: Cribs & Car Seats
• Used kids clothing
• China Dishes Sets
• Punch Bowl Sets
• Mattresses and Box Springs
• Fur coats
• Computer Monitors
• VHS tapes, except Disney
• Bar Glasses - Martini, Wine, Champagne, Margarita, Cordial, Highball, Shot Glasses
• Used Tires
• Plush Toys/Stuffed Animals, unless they are collectible or in like new condition.
• Food Products
• Partially Filled Containers/Bottles
• We reserve the right to not accept any item without cause.
• Christmas Decorations - ONLY accepted in October/early November

Q. What items are accepted only in LIMITED quantities?

A. If you have the items listed below, please call or email first to discover if we are accepting these items at this time.

• Teacups, saucers, tea sets unless higher end brands
• Furniture: real wood pieces, mid-century modern pieces, or Ikea brand items.
• Used clothing, unless in like new condition and a higher end brand
• Artwork
• Christmas Decor - only accepted in October/early November

Q. Where do you get the items you sell?

A. From your friends, neighbors, family, co-workers and people in the community like you and me.

Everyday people spring cleaning and de-cluttering their homes.

Someone experiencing a life change - Moving, Downsizing, Cleaning House, a Hoarder!

Individual online resellers (ebay/Amazon/Poshmark) who need to liquidate inventory.

Business/Antique Shops/Poshmark Closets -  Closing & Liquidating.

An estate sale or garage sale situation where someone doesn’t have time to hold a garage sale, doesn’t want to do the work of a garage sale, wants to try to obtain more than garage sale prices or doesn’t want people at their homes.

Some people bring a few items and some people liquidate a whole house or business.

Plus, auctions are more fun than garage sales!

Q. When should I bring my items for sale?

A. Please call, text or email us to make a drop-off appointment. We usually schedule appointments on Wednesdays and Thursdays but we can be flexible to help fit your schedule. We do follow seasons and we are about 2 months before each holiday/season.For example, Christmas items in October, Summer items in April, Fall/Hunting items in October.

LARGE LOADS/ITEMS: Please Call Ahead to Check for Available Space.

Make sure to pack fragile items carefully as we are not responsible for damage.

Q. Will my item sell?

A. I wish there was a guaranteed yes or no answer to this question, but selling is an art and science and nothing is guaranteed. Also, whether an item will sell is only one part of the equation and the next part is will the item sell for a high price? The value of an item is truly only what a buyer is willing to pay regardless of the price that was originally paid to purchase the item. "Value" is relative. and ever-changing. Items sitting on shelves or in boxes have a value of ZERO except as a placeholder in space or sentimental value. There is no value until actually sold, and at a price that a buyer is willing to pay.

Please feel free to contact us with questions about specific items. You can also email or text pictures to us and we are happy to research your item and give you our best estimate of the current demand in the market for your item.

Q. How do I list my items?

A. You schedule a dropoff appointment to bring items to us at the designated day and time. The titles, descriptions, starting bids and other information are at our sole discretion. Commission rate is 30% plus $1 processing fee per item/lot.  

Discount Opportunity:  IF ALL (every single item/lot) items/lots are tagged with either a post it note or note card with all information, then the commission rate will be 25% plus the $1 lotting fee per item/lot. Lotting, Required information, Descriptions & Starting bids are provided by you, the Seller.  *We recommend using painters tape to attach note cards as it is safe for most surfaces. Alternatively, you can place items/lots in bags or boxes and attach the note cards to the bag/box. (Lists and verbal instructions do not qualify.)

If you have a storage unit, Full estate/household to sell, or business to liquidate, please contact us to discuss our guidelines & rates for these special situations. 

Q. Can I sell my items from my location?

A. We highly encourage all items to be bought on-site to our warehouse to enable live preview, however for the convenience of moving larger items, we are able to sell items off-site as long as you are comfortable handling the pick up process between the bidder and yourself in your home. . Please talk to us to determine whether your item is eligible for this service or not.

Q. How long does it take for my items to be auctioned?

A. We aim to catalog and process your items within 2 weeks after drop-off & the items go on our auction website for one week starting Monday evening through the following Monday evening. You will receive a check the first week of the month following the close of your auction.

Q. How much money do I have to pay in advance to sell my items?

A. None. We will settle listing fees & commission from your settlement check after the auction.

Q. What Happens if My Item Does Not Receive a Bid at Auction?

A. If you choose not to donate your Unsold Items, then you must pick up your items on Wednesdays 10a-5p, Thursdays 10a-3p or Saturdays 10a-2p following the auction close. If the Item(s) are not picked up by the 12th calendar day after the auction closes, KJ’s Needful Things, LLC takes possession & will determine if they will be relisted at clearance prices or donated.

Q. Do I have to guarantee the Items that I sell?

A. Yes. If you can not guarantee authenticity then do not say it is authentic. We require that the seller lists their item accordingly. Selling counterfeit items as authentic is illegal. If an item is working, you'll want to include that in the description. If an Item has any defect - you'll need to list that in the description as well. (Examples: works, new, unknown working condition, AS IS, etc) If an item is working, we list that & guarantee that the Item is in working condition.

Q. Can I put a certain dollar amount on an Item to Sell?

A. We do not encourage Reserves, because bidders tend to not bid when they see a reserve; however, we understand that a few items do warrant a certain price. There is a fee to the seller if an item with a reserve does not sell and there are minimums for reserve prices.

Q. What are your commission rates?

A. Our commission rate is 30% with a $1 listing fee per item. Each item must have a post-it note or note card attached with a description & condition of the item plus whether it works or not.

If you bring us a storage unit or household amount of stuff, we can discuss reductions in commission over certain sales thresholds. 

eBay commission rate is above commission rates and fees plus eBay’s 12-15%(approx.) fees.

Q. Do you clean my dirty items?

A. No, items will be listed in the condition that you drop them off, including the way the items are lotted.

Q. What if I don't even know what some of my items are?

A. We are happy to help you describe an item. If we don't know what it is either, we have people we can ask and sometimes we do list items as "unsure what this is used for" and our wonderfully smart customers will help distinguish the item and application.

Q. When can I see the items in person?

A. Yes! We highly encourage every Bidder to come and preview items of interest on our pick up days. Some items look better in person.. You may want to pick up the item & feel it & smell it. Please contact us for a preview appointment or to request a video or facetime call.

Q. What if I have problems registering for a Hibid account to bid?

A. Try entering your address with only the numbers and not with the street information included.  Call us at 248-505-5985 or email kjsneedfulthings.com.

Q. What if I don't have a Computer?

A. You can stop on by & we'll help you bid!!

Q. What makes you different from other auction companies?

A. We have a passion for and LOVE what we do! We care about your business & we pride ourselves on being very responsive.We strive to be one of the best in the online auction industry while demonstrating honesty, integrity and personal service. We specialize in online auctions that run every week! By providing good descriptions and clear pictures on a wide variety of items for sale each week, we hope you’ll save us as one of your favorite auction houses.

Q. How does shipping work?

A. We ship within the continental US. You pay actual shipping costs (we receive discounted costs) plus a handling fee of $5 per box. We do everything we can to safely package your items in the least amount of boxe. Handling charges are based on time & staff costs to box items & shipping supplies. Fragile items will be insured. If you require a shipping quote, please reach out by 2pm the saturday before the auction closes. Please call with shipping requests by the Thursday following the auction. Auction items must be paid for before they are sent out. Note: There are some things we are not able to ship due to size, weight, fragility or legal matters. Please inquire with our shipping department in advance if you have any questions.

**This page constitutes part of the consignment agreement. Please review it in its entirety.**